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Terms and Conditions for online booking..​


Access to this site is subject to the terms and conditions of use outlined below. For the purposes of these terms, “Customer” / “You” / “Your” / “Yourself” means: any prospective or actual customer/s of any type including, but not limited to, individuals, firms, proprietorships or companies who are interested in  booking any of the following online:
  • any of BMW Group vehicles (‘Vehicles’); 
  • any spare parts, accessories, lifestyle (‘Products’); or
  • any services such as service appointment, test drive, etc. (‘Services’) . 
1. Please stop using and do not further access this website if you are under 18,  if you cannot enter into binding contracts, or if you lack of having the required legal capacity/ authorization to enter into such contracts.
2. Please read these terms and conditions (the “Terms”) carefully. These Terms shall be read together with the respective terms of use or other terms and conditions of Arabian Gulf Mechanical Centre LLC as defined below and the Privacy and Legal policies of Arabian Gulf Mechanical Centre LLC as set out elsewhere on this website by visiting this website, You agree:
 
I. That You have read and understood these Terms in their entirety;
 
II. That without any reservation and to the extent permissible under applicable laws and regulations in the United Arab Emirates, You consent, accept and agree to be bound by these Terms in their entirety:
 
III. You understand that these Terms shall be read in conjunction with the respective terms of use or other terms and conditions of  Arabian Gulf Mechanical Centre LLC and the Privacy and Legal policies of Arabian Gulf Mechanical Centre LLC as set out elsewhere on this website ((I) to (III) together, the “Undertakings”).
 
If you do not agree to the undertakings, please do not use or access this website. These Terms will be effective upon your acceptance of the same (directly or indirectly in electronic form, by clicking on the “I agree” tab or by use of the website) and will govern the relationship between You and Arabian Gulf Mechanical Centre LLC for the use of the website. Non-acceptance of the Undertakings will disqualify any Customer from using this online booking system.
 
3. These Terms are subject to change, at Arabian Gulf Mechanical Centre LLC sole discretion, at any time without prior notice or announcement. To make sure you are aware of any changes, please review these Terms regularly. However, the Terms which are enforced at the time of paying the booking amount shall be applicable on the relationship between the Client and Arabian Gulf Mechanical Centre LLC.
 
4. The online booking system will facilitate Customers in the booking of Vehicles, Products or Services at their convenience in a secured environment.
 
5. The price, specifications and features of all Vehicles, Products or Services are subject to change without prior notice or announcement. It is optional for the Customer to book online using this system but, alternatively, the Customer may opt for booking of any preferred Vehicles, Products or Services at any selected facility of Arabian Gulf Mechanical Centre LLC.
 
6. By booking online via this website the Customer hereby accepts the Undertakings noted above. Non-acceptance of any of the Terms or the Customer Undertakings will disqualify any Customer from using this online booking system.
 
7. Any dispute relating to enforcement, interpretation or application of these terms and conditions will be governed by and construed in accordance with the laws of the United Arab Emirates. Any dispute arising out of or in connection with these terms and conditions shall be settled and decided   exclusively through the Courts of The United Arab Emirates.
 
8. The Customer is requested to thoroughly read and understand specifications / features of all the desired Vehicles, Products or Services before making their choice on the website.
 
However, please note that Arabian Gulf Mechanical Centre LLC, at its sole discretion, reserves the right to change the variants, variant names and specifications of the Vehicles, Products or Services displayed on this website. This right shall not by any mean affect the Customer who paid the booking amount for any of the Vehicles, Products, Services if such booking is confirmed by Arabian Gulf Mechanical Center LLC.
 
9. Arabian Gulf Mechanical Centre LLC has the right to change the terms and conditions of the Vehicles, Products or Services offers on this website without prior notice or announcement. To the extent permitted by all applicable laws and regulations, neither Arabian Gulf Mechanical Centre LLC nor any of their respective affiliates, group companies, subsidiaries or holding companies (together, the “Protected Companies”) nor any of the respective owners, shareholders, officers, directors, employees, agents, consultants or representatives of any Protected Companies (together with the Protected Companies, the “Protected Parties”) shall be responsible for any delay, loss or non-receipt of any other form of submission not contemplated herein.
 
 
11. To the extent permitted by all applicable laws and regulations, no Protected Party shall assume any liability, howsoever arising and whether direct or indirect, for any loss or damage arising from:
 
i. Customer’s usage of this website
ii. Any subsequent booking of any Vehicles, Products or Services using this website
iii. Any usage or enforcement of any powers, rights or remedies of any of the Protected Parties noted in these terms and conditions.
 
Furthermore, the Customer shall indemnify, defend and hold harmless the Protected Parties from against any proceedings, claims, losses, liabilities, costs, fees (including attorney fees), expenses, penalties or other damages (the “Losses”) which any of the Protected Parties may suffer now or in the future arising out of or in connection with any breach of these Terms and Conditions or any misuse of this website by the Customer or any third party associated with the Customer. The indemnity herein shall extend to any Losses caused to the Protected Parties due to any delay or non-receipt of communication by the Customer due to incorrect contact details provided by the Customer online.
 
12. The Customer may book one or more Vehicles, Products or Services by paying a booking fee in UAE Dirham currency for  the selected Vehicles, Product or Service using this website. This booking amount will be directly transferred to a bank account nominated by Arabian Gulf Mechanical Centre LLC with an electronic acknowledgment of the booking payment to be sent to the Customer as soon as reasonably practicable using the details provided by the Customer. Arabian Gulf Mechanical Centre LLC shall also keep and retain a record of this acknowledgment and Arabian Gulf Mechanical Centre LLC may, upon reasonable request by the Customer, provide the Customer with any duplicate copies of any such acknowledgment notices.
 
13. After online booking and a valid online payment transaction, the relevant system will generate a booking reference number for the receipt of payment towards the booking amount. The Customer shall use the booking reference number to communicate to Arabian Gulf Mechanical Centre LLC and or for any future communications whether pursuant to these terms and conditions or otherwise.
 
14. The booking amount paid by the Customers shall be credited against the final price of the vehicle, product or service at the time of completing the purchase in line with the terms and conditions below.
 
15. The Customer shall contact or visit Arabian Gulf Mechanical Centre LLC (Contact Details provided below) after successfully completing the online booking process to progress the necessary formalities and confirm the sale of the relevant reserved Vehicle, Product or Service (the “Closing Stage”).  Arabian Gulf Mechanical Centre LLC shall use all reasonable endeavours to reserve the selected Vehicle, Product or Service for duration of seventeen  (17)  days from the date of issuing the electronic acknowledgment of the successful booking payment. Without prejudice to any other terms and conditions, where the Customer does not make contact with Arabian Gulf Mechanical Centre LLC within the said seventeen  (17)  days from the date of issuing the electronic acknowledgment of the successful booking payment, Arabian Gulf Mechanical Centre LLC reserves the right to cancel the booking of the selected Vehicle, Product or Service at any point of time. In such case the relevant cancellation provisions shall apply and Arabian Gulf Mechanical Centre LLC shall use all reasonable endeavours to refund the  booking amount to the Customer after deducting any amount that is required to be deducted as per the applicable laws and regulations (if any).
 
16. At the Closing Stage, the Customer shall be required to provide all further details requested for completing the relevant booking and subsequent sale or cancellation and refund of the booking amount. Arabian Gulf Mechanical Centre LLC reserves the right to ask the Customer to provide further information as they shall deem necessary in order to proceed with the sale. The Customer hereby undertakes to provide complete and accurate information when providing any details.
 
17. Where appropriate, any trade-in value discussed for any Customer vehicle on this website is purely indicative for illustration purposes and not binding on Arabian Gulf Mechanical Centre LLC. Without prejudice to the foregoing, Arabian Gulf Mechanical Centre LLC assumes that the trade-in vehicle offered by the Customer, which value, at Arabian Gulf Mechanical Centre LLC’s sole discretion, may be considered for set-off against the value of a new vehicle purchase is in good condition, fully operational, having suffered no previous accidents, serviced as per the manufacturers schedule and with full, accurate and documented service history. The trade-in vehicle being offered should also have appropriate transferable documentation, all taxes paid along with a minimum residual insurance of three (3) months remaining.
 
18. At the Closing Stage, the Customer shall bring the relevant trade-in vehicle to the relevant Arabian Gulf Mechanical Centre LLC. At this stage, Arabian Gulf Mechanical Centre LLC may  do a complete physical evaluation of the trade-in vehicle offered and conducts such other checks and verifications as it shall, at its sole discretion, deem necessary. This shall include, but shall not be limited to, verifying ownership details or verifying whether there is any outstanding finance or credit facility on the relevant trade-in vehicle.
 
19. The final amount to be credited to the Customer in respect of the trade-in vehicle shall be at the sole discretion of the Arabian Gulf Mechanical Centre LLC. For the avoidance of doubt, the presentation of the trade-in vehicle at the Closing Stage shall not in any way, shape or form bind Arabian Gulf Mechanical Centre LLC to complete the sale of the relevant vehicle and corresponding purchase of the trade-in vehicle. Where Arabian Gulf Mechanical Centre LLC decides not to complete the trade-in sale, the Customer shall be offered the opportunity to purchase the relevant vehicle, product or service at the price determined by Arabian Gulf Mechanical Centre LLC in line with the other applicable terms and conditions of these terms and conditions. Where the Customer declines to proceed with such purchase, any booking amount already paid by the Customer shall be refunded and treated in line with the terms and conditions noted below.
 
20. Any financing offers, computations or illustrations ("Financing Terms") discussed on this website are based on a tentative/indicative profit rate. The terms and conditions applicable to the desired  Financing Terms may vary  based on the final choice of the finance partner or finance institution selected by the Customer at the Closing Stage.
 
21. The finance partner or finance institution selected by the Customer may, at its sole discretion, accept or reject the proposal to offer finance or any credit facility based on its credit policy or other criteria as may be applied by it. In case of rejection of any finance or credit facility application by the relevant finance partner or finance institution, the Customer may decline to proceed with the purchase of the relevant vehicle. Where the Customer declines to proceed with such purchase, any booking amount already paid by the Customer shall be refunded and treated in line with the terms and conditions noted below.
 
22. At the Closing Stage, the Customer shall pay or arrange to pay Arabian Gulf Mechanical Centre LLC the balance for the relevant Vehicle, Product or Service (after deducting the booking amount already paid online but subject to the addition of any other charges noted below) (the “Balance Price”) in order to complete the successful purchase, registration and delivery process of the relevant Vehicle, Product or Service (the “Completion”).  Arabian Gulf Mechanical Centre LLC shall not be liable to make delivery of the relevant Vehicle, Product, Service to the Customer until full and final payment of all relevant amounts in respect of the relevant Vehicle, Product or Service have been made by the Customer to  Arabian Gulf Mechanical Centre LLC in accordance with these Terms & Conditions.
 
23. Any increase in price before Completion caused solely and directly on account of regulatory or other legal requirements shall be borne by the Customer. Any prices shown online in respect of Vehicles, Product or Services are indicative or list prices and may be subject to additional charges including, but not limited to, on account of accessories, change in specifications, local taxes or other charges that might be levied by Government or Municipal Authorities which will be charged at the time of final invoicing as applicable.
 
24. Only after issuing the acknowledgment of receiving the booking amount  shall any booking pursuant to this website become binding on Arabian Gulf Mechanical Centre LLC. Until the acknowledgment of receiving the booking amount  is received, the online booking is merely a request on part of the Customer and an indication of a potential intention to sell on part of Arabian Gulf Mechanical Centre LLC and shall not, under any circumstances, result in a booking confirmation or a contract of sale. Should, for any reason whatsoever, the booking fail to be accepted for any reason or the relevant payment transactions not be completed, save as expressly out in these terms and conditions, there shall be no adverse implications, whether legal or financial or otherwise, to any of the Protected Parties.
 
25. Without prejudice to any other terms or conditions set out herein, any delivery times noted on this website or otherwise notified to the Customer by Arabian Gulf Mechanical Centre LLC are only estimated timelines and may be subject to alteration.
 
26. In addition, all documents requested by Arabian Gulf Mechanical Centre LLC will need to be produced by the Customer at the relevant times as reasonably requested by Arabian Gulf Mechanical Centre LLC. If the Customer fails to comply with these conditions,  Arabian Gulf Mechanical Centre LLC reserves the right to deny the delivery of the relevant vehicle, product or services booked online by the Customer using this website. Vehicle delivery is dependent on the successful completion of all local vehicle registration procedures.
 
27. Subject to the terms set out below, the Customer shall have the right to cancel any bookings made pursuant to this Website within ten (17) working days from the date of issuing the acknowledgment of the successful payment of the relevant booking. In order to cancel any such booking, the Customer shall physically visit Arabian Gulf Mechanical Centre LLC and submit an Advanced Refund Proposal form - which is available at the premises of Arabian Gulf Mechanical Center LLC - (‘refund form’) along with the relevant booking payment receipt.
 
28. Arabian Gulf Mechanical Centre LLC shall use all reasonable endeavours to process cancellation refunds after receiving the refund form. The refund will be paid through a cheque.
 
29. Bookings cannot be cancelled and no refund shall be payable where the Customer has paid the Balance Price in full.
 
30. For any issues, customers are advised to contact customer care support of Arabian Gulf Mechanical Centre LLC. Contact details can be found in the "Contact Us" Section.
 
31. Any booking made pursuant to this website is non-transferable and only the Customer in whose name the online booking has been made shall, subject to the other terms and conditions set out herein, be eligible to purchase the relevant Vehicle, Product or Service.
 
32. By choosing to pay online towards the booking of the Vehicle, Product or Service, the Customer hereby agrees to abide by all applicable laws or regulations as may apply to the sale of Vehicles, Products or Services in the United Arab Emirates.
 
33. Any vehicle booking made on this website and purchased, shall only be registered through Arabian Gulf Mechanical Centre L.L.C in Dubai/ Sharjah/ Northern Emirates.
 
For more information or clarification, please contract Arabian Gulf Mechanical Center LLC through any of the following communication channels:
 
Contact us